Job Position:

IT Administrator

Nearest office:

Mumbai, 6th Floor, WeWork, Chincholi, Bandar Road, Mumbai 400064

Job type:

Office based

Job term:



We are seeking a results-oriented IT administrator to manage our company’s computer infrastructure and maintaining the same. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues.

To ensure success as an IT administrator, you should possess extensive experience in IT administration and the ability to optimize the performance of our IT infrastructure. An accomplished IT administrator will be someone whose technical expertise results in enhanced IT system efficiency across company structures.

Your day-to-day responsibilities will include:

  • Upgrading, installing, and configuring new hardware and software to meet company objectives
  • Implementing security protocols and procedures to prevent potential threats
  • Creating user accounts and performing access control
  • Performing diagnostic tests and debugging procedures to optimize computer systems
  • Documenting processes, as well as backing up and archiving data
  • Developing data retrieval and recovery procedures
  • Designing and implementing efficient end-user feedback and error reporting systems
  • Maintaining records of individual laptop, system and all the hardware
  • Providing IT support
  • Keeping up to date with advancements and best practices in IT administration
  • User support for password resets and access to various systems
  • Management of phishing tests
  • Managing IT related inventory and assets list. (Internal and external)
  • Vendor management/co-ordination for laptops and other IT support

To be successful, you will have:

  • Solid knowledge of best practices in IT administration and system security.
  • Exceptional leadership, organizational, and time management skills.
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal and communication skills
  • Microsoft licensing and O365 troubleshooting
  • SharePoint permissions and site maintenance
  • Laptop fault diagnosis and fix
  • Familiar with cyber security concepts and how to set up secure environments
  • MS Azure exposure would be an advantage but not essential and something that we could develop with them so they can progress

What you will bring:

  • Bachelor’s degree in computer science, information technology, information systems, or similar
  • Familiar with Google Docs and Google Sheets
  • Excellent verbal and written communication skills
  • Self-driven, problem-solver and a great team player
  • Communicates effectively with the team
  • Strong problem solving and trouble-shooting skills
  • Continuous learner
  • Ability to adapt to change
  • Excellent attention to detail, with an ability to multitask and meet deadlines
  • Ability to work in both a team environment and independently

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GPI Culture

At GPI, the people are at the centre of everything do. We are a diverse, global team that bring different skillsets, ideas and creative thinking to every project.

Professional Development

At GPI, the people are at the centre of everything do. We are a diverse, global team that bring different skillsets, ideas and creative thinking to every project.

About GPI

GPI is a market leader in analytics and innovative solutions for biopharma pricing, market access and commercial strategy.

As a people-centric organisation, we strive to create opportunities for the best people in the industry. Our cultural values are centred on our corporate values: authenticity, sustainability, quality matters and change is good. Through our training and career programme LEAP we promote the ambitions of inspiring and talented individuals so that together we can make a difference to the life sciences industry.

GPI is a market leader in analytics and innovative solutions for pharmaceutical pricing, market access and commercial strategy. Headquartered London, with offices in Cambridge and Mumbai, GPI support price decision-making throughout the lifecycle and help the industry achieve day-to-day operational improvement and market access excellence.

As a business, we support our biopharma clients through:

  • GPI pulse™: a cloud-based business intelligence platform
  • GPI consulting: bespoke engagements with a focus on strategic pricing, market access excellence, and commercial strategy

Our mission is to lead the way forward to a future where data-driven strategies are the foundation for confident decision-making. We begin with our clients’ greatest challenges and harness the power of technology and our team of experts to offer holistic solutions.

If you are an ambitious individual, looking for the next step in your career and want to work in a collaborative and open environment, please send across your CV to